Return Policy

At The Sleep Shop, we stand behind the quality of every product we sell. Please review our returns and exchanges policy below.

Returns

Returns are accepted for defective products only.

  • The item must be accompanied by the original receipt as proof of purchase.
  • The item must be returned in its original packaging.

Exchanges

We are happy to offer exchanges under the following conditions:

  • Exchange requests must be made within 7 to 14 days of the date of purchase.
  • The item must be unused and in its original condition.

Need Assistance?

For assistance with a return or exchange, please contact our customer service team or email us at thesleepshopkenya@gmail.com.